Politique de confidentialité

Last updated: May 7, 2026

GN FRANCE operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a personalized shopping experience (the “Services”). GN FRANCE is powered by Shopify, which enables us to provide these Services.

This Privacy Policy explains how we collect, use, and protect your personal information when you access or use our website, place an order, or communicate with us.

By using our Services, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our website, we may collect the following information:

* Full name
* Billing and shipping address
* Email address
* Phone number
* Payment information
* Order and transaction history
* Device information (browser, IP address, cookies)
* Customer support communications

2. How We Use Your Information

We use your information to:

* Process and deliver your orders
* Provide customer support
* Send order confirmations and tracking updates
* Improve our website and services
* Prevent fraud and unauthorized activity
* Comply with legal obligations
* Send promotional communications (only when permitted)

3. Sharing of Information

We only share your information with trusted third parties necessary to operate our business, including:

* Shopify
* Payment providers
* Delivery carriers
* Analytics and marketing tools

These partners are required to protect your information and use it only for authorized purposes.

4. Shopify Services

Our store is hosted by Shopify Inc. Shopify processes customer information in order to provide secure checkout, payment processing, hosting, and store functionality.

For more information, you can review Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

* Improve website functionality
* Remember your preferences
* Analyze website traffic
* Personalize your shopping experience

You can disable cookies in your browser settings at any time.

6. Data Security

We implement appropriate security measures, including SSL encryption, to protect your personal information from unauthorized access, misuse, or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

* Access your personal information
* Correct inaccurate information
* Request deletion of your data
* Object to certain data processing activities
* Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.

8. Data Retention

We retain personal information only as long as necessary to:

* Fulfill orders
* Provide customer support
* Meet legal and accounting obligations
* Resolve disputes

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised “Last updated” date.

12. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, you may contact us:

GN FRANCE
155 Avenue Jean Jaurès
65800 Aureilhan – France

Email: contact@greenoviafrance.com
Phone: 07 80 97 30 46

Business Hours: Monday – Friday, 9:00 AM – 7:00 PM